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Payment Refunds Policy
Refund Policy The refund accruing shall be processed within 15-20 working days from the date of the cancellation request and subject to receipt of the refunds from the service provider. If we have received the payment through a valid credit card, then the same will be refunded to your credit card. Payments made using any other form of payment will be refunded by cheque within a maximum of 30 days from date of cancellation. All refunds shall be processed subject to processing of refunds by the respective service provider. We acts only as a facilitator of services and shall not be held liable for any changes, deficiencies, disputes, etc. related to the services being provided by the third party service providers, including the matters related to delays in refunds or no refunds, of the fares and charges paid to third party service providers. Please note convenience fee charged at the time of booking will not be refundable. Payment Charges ♦ Charges will be (flat 1.75% Per Transaction + GST) ♦ Except Paytm and Credit card (Flat 2% + GST) ♦ For Diners Club it is (3% Per Transaction + GST) Click here to make payment |
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Note: Unless expressly stated otherwise, it is mandatory to contact Shelentech for refunds . The above mentioned cancellation process and refund processing time may vary.
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